Dolcefy Commerce Studio
Build the shop they come back to.
Your online shop, your counter, your emails and your social media, run from one place with AI agents working alongside you. No apps to stack. No commission on what you sell.
One shop. Every place you sell.
Your website, your counter, your market stall and your social feeds all sell from the same stock, the same customer list and the same prices.
Online
A shop with variants, product matrices, live stock levels, wishlists and back-in-stock alerts. Physical products, digital downloads and online courses sit side by side, and digital orders deliver themselves.
In person
A point of sale for your boutique, café or pop-up, with card terminals, receipt printing, table service and self-ordering. Sell at the counter and the website knows straight away.
At events
Sell tickets and exhibitor booths for your workshops, trunk shows and tastings, and check guests in on the day.
On repeat
Subscriptions and repeat orders for coffee, flowers, wine, refills or anything your customers buy again.
Delivered your way
Click & Collect, couriers, weight-based rates and free shipping over an amount you choose.
For hire
Rent out gear, clothing, vehicles or rooms by the hour, day or week, from the same shop.
Be the shop AI recommends.
People no longer only search. They ask an AI assistant which shop to buy from, and the assistant answers with the shops it can read.
Every Dolcefy shop is built to be read.
Each product page carries structured product data that machines understand, your sitemap updates itself every time you add a product, and every page has its own clean address in every language you sell in.
- Structured product data on every product page
- A sitemap that always lists every product
- Clean, permanent product addresses in each language
- Product descriptions written for people and machines alike
- Stock, brand, reviews and product identifiers AI assistants can read
- A shop summary written for AI assistants
- A product feed for AI shopping channels
- A checkout AI agents can complete for your customer
Customers who come back.
Finding new customers costs more every year. Keeping the ones you have is where the profit is: Bain & Company's research found that a 5 % rise in customer retention can lift profits by 25 % to 95 %. Everything that brings people back is already in your shop.
Loyalty programme, gift cards and eWallet
Points, rewards and gift cards that work online and at the till.
Personal coupons that expire on time
Your automations give each customer their own single-use code, valid for as many hours as you choose, ready to drop into an email.
Countdown campaigns that follow the customer
A personal deadline that starts when they arrive and stays the same on every page and in every email. When it ends, the offer really ends.
Automations for every moment that matters
Welcome a first order, remind an abandoned cart, thank a returning customer, follow up a review, react to a refund.
Your own affiliate programme
Turn happy customers and creators into partners, with referral links, commissions and automatic monthly payouts.
Email that belongs to you
Newsletters, sequences and campaigns from your own sending domain, with a newsletter sign-up right in the checkout.
A checkout built for trust.
There are many reasons why shoppers abandon a checkout: unexpected extra costs, a site they do not trust with their card, being forced to create an account, and not finding a payment method they like. Your Dolcefy checkout answers each one.
- Their way to pay: cards, wallets and local payment methods through Mollie, Nexi, Stripe, PayPal, Adyen, Worldline and more, plus bank transfer and cash on delivery.
- Guest or account: you decide whether customers buy as guests, with an account, or either.
- Clear prices: VAT handled correctly for every EU country with One Stop Shop, and free-shipping thresholds you set.
- Honest discounts: the lowest price of the last 30 days appears automatically on every discounted product.
- Proof on every order: a record of exactly what the customer accepted, when, and from where.
Your payment provider. Your money.
Keep the payment provider you already trust, or connect a new one in minutes. Dolcefy never takes a cut of your sales, whichever provider you use. Selling in Italy? Connect the Nexi account you already have through your bank. Recurring charges for subscriptions and instalment plans run on Mollie and Nexi.
What a shop actually pays.
A plan price is only the beginning. On most platforms the real monthly cost is the plan, plus a fee for using your own payment provider, plus an app for every feature the plan leaves out. Here is a boutique with an online shop and one counter, selling 10,000 € a month through its own payment provider, with a loyalty programme.
Shopify Basic + apps
The plan looks small. The rest arrives with every sale and every app.
- Plan: 32 € a month
- Fee for using your own payment provider: 2 % = 200 € a month
- POS Pro for the counter: 89 $ a month per location
- Loyalty app: from 49 $ a month
- Gift cards, subscriptions, affiliate programme, CRM and social planner: more apps or a higher plan
Dolcefy Commerce Plus
The same boutique on Dolcefy, with everything included.
Start for free- Plan: 89 € a month
- Fee for using your own payment provider: 0 €
- Point of sale for the counter: included
- Loyalty programme and gift cards: included
- Subscriptions, affiliate programme, CRM and social planner: included
Dolcefy Intelligence for your shop.
Your virtual team of agents works inside your shop, with your products, your customers and your brand. Prefer to do it all yourself? Base and Plus run perfectly without AI, and nothing writes into your shop unless you ask it to.
01
Market research before you spend
The Foundation Researcher studies your market, your customers and your competitors, and shows you the gap you can own.
02
Product copy in your voice
The Product Copywriter writes product descriptions, collection texts and email copy in your brand’s voice.
03
An assistant for your customers
Train an AI assistant on your own products and policies, and let it answer your customers on your site.
04
AI inside your automations
Let your automations write, sort and decide with AI steps, while you stay in charge of every rule.
Run the whole business, not just the shop.
Dolcefy grows with you, from a single maker to a retailer with several stores and a team.
Inventory and purchasing
Stock across your shop and counter, supplier orders and purchase agreements.
CRM
Every customer, every order and every conversation in one record.
Team roles
Give each person exactly the access they need, from the till to the books.
Invoices and e-invoices
Invoicing, electronic invoices and quotes as polished PDFs.
Dashboards
Live figures for your shop, sales, stock and point of sale.
Projects
Launches, photo shoots and new collections planned with your team.
Selling to consumers in Europe, made simple.
EU consumer law is strict, and it applies to every shop selling to EU customers. Your Dolcefy shop has it built in, so you can sell with confidence from the first order.
Built into every shop
Lowest price of the last 30 days on every discount, per variant
A provable acceptance record on every order
A business-customers-only checkout for B2B
Marketing consent kept separate from service messages
EU One Stop Shop VAT
Your shop’s data on servers in Europe
Bring your shop with you.
Moving platforms should not mean starting again.
The Website Migrator imports your existing pages as editable Dolcefy pages, and your products, customers and orders come across with them.
Your old shop stays online until you switch your domain, so you never lose a sale on the way.
Plans
Every plan includes the full shop and unlimited emails, and Dolcefy never takes a commission on your sales. Prices exclude VAT. Yearly plans are billed as ten months for twelve.
Free
Try the whole platform with a small shop.
Start for free- 3 products
- 1 website, 2,000 contacts
- Email marketing and 1 automation
- Social planner: 1 account, 3 posts a week
- 1 market research report
- Powered by Dolcefy branding
Base
Everything a shop needs, and nothing you pay for twice.
Choose Base- Unlimited products and variants
- Online shop and point of sale in one
- Courier shipping and Click & Collect
- CRM with 5 pipelines, 10,000 contacts
- 25 automations
- Social planner: unlimited accounts and posts
- Live chat and A/B testing
- 3 team accounts
- 1 website in 2 languages, your own domain
- 1 market research report a month
Plus
Base, plus everything that brings customers back.
Choose Plus- Everything in Base
- Loyalty programme and gift cards
- Subscriptions and repeat orders
- Appointments and bookings
- Your own affiliate programme
- Community area, up to 500 members
- 5 team accounts, 50,000 contacts
- 2 websites in 5 languages, 3 domains
- 100 automations
- Your branding only
Agentic
Plus, with Dolcefy Intelligence working for you.
Choose Agentic- Everything in Plus
- 25 market research reports a month
- A trainable AI assistant for your customers
- AI steps inside your automations
- API access
- Unlimited team accounts, contacts and automations
- 3 websites, 10 GB video hosting
Questions shop owners ask
Straight answers before you open your shop.
Do you take a commission on my sales?
No. Your customers pay into your own payment provider account. Dolcefy charges the monthly plan and nothing else.
Do I need apps?
No. Point of sale, loyalty, gift cards, subscriptions, email marketing, automations, a social planner and a CRM are all part of Dolcefy.
I don't want AI in my shop.
Choose Base or Plus. Nothing writes into your shop unless you click the button yourself.
Can I sell online and in my shop at the same time?
Yes. Your website and your counter share one stock, so you never sell the same item twice.
Which languages can my shop use?
Every European language. You add them yourself, whenever you need them.
Where is my data?
In your own separate system, on servers in Europe, with daily encrypted backups. You can export everything at any time.
Your shop is ready. So is the system.
Open your free shop today, or watch the demo and see Dolcefy Commerce Studio from the inside.